Remote Computer Repair

Remote Support for Mac, PC, and iOS

One Bite Technology is an electronic service and repair company in the Edmonton (St. Albert) area that specializes in remote support for your technology. We can connect remotely (only with your permission at the time of support) to your Mac or PC computer, or your iPad and iPhone iOS device. 

Virus and malware cleanup, diagnosing and repairing printer issues, general support and maintenance, email issues, and more, we can conveniently connect to your device without the need to bring it in to our computer repair shop in St. Albert. 

 

Call today to book a remote session!

587-290-0200

Ready for us to connect? Click the button below to install Anydesk to your Mac or PC

Once the Anydesk website is open, click the "Download Now" button to download the installer.

MacOS

The Anydesk installer will automatically download to your "Downloads" folder in MacOS. Double click to open.
Click and drag the Anydesk icon overtop of the "Applications" shortcut. Then, double click the Applications icon to open that folder. Navigate to the Anydesk icon, and double click to open.

This will install Anydesk to your Applications folder.

Let us know the 9-digit address in the top corner of the Anydesk application to allow us to connect.
Next, you will need to Accept the incoming connection.

Click "Accept" at the bottom right.

On newer Macs, you may this this popup. Click Configure.

In the settings screen that pops up, allow Anydesk.

Windows

The Anydesk installer may automatically download to your "Downloads" folder, but will often ask if you wan to Keep or Discard the download. Select "Keep".
Click the Anydesk icon at the bottom of the browser window, or open your Downloads folder to find the icon. Double click to open.

Accept the installer/update popup.

Let us know the 9-digit address in the top centre of the Anydesk application to allow us to connect.
Next, you will need to Accept the incoming connection.

Click "Accept" at the bottom left.